Building Voicebots — Telephonic & Browser, the Real Engineering
Voicebots have quietly become good enough to be genuinely useful — a citizen can…
Tag
voicebot
14 posts
Security, Privacy & Compliance
We finish with the part that’s easy to skip and dangerous to get wrong. A…
Cost Engineering: Make It Cheap
A voicebot can be a wonderful demo and a terrible business if it costs more per…
Production: Test, Monitor, Scale
A voicebot that works in a demo and a voicebot that works in production are…
Use Cases: Schemes, Gatepass & More
Everything in this course so far — the loop, the channels, the transports, STT…
Knowledge: RAG vs Without RAG
A voicebot that can only chat is a toy; a useful one knows things — your schemes…
Latency & Feeling Human
Two things make a voicebot feel like talking to a person rather than a machine…
Orchestrating with Pipecat
By now you have all the pieces — transports (Lessons 2–3), STT (Lesson 4), the…
The LLM Brain for Voice
Between the ears (STT) and the voice (TTS) sits the brain: the LLM that decides…
Text-to-Speech (TTS)
STT gave your bot ears; TTS (Text-to-Speech) gives it a voice. It turns the LLM…
WebSocket vs WebRTC
Lesson 2 said “the audio reaches your server as a stream.” This lesson is about…
Speech-to-Text (STT)
Everything your voicebot does depends on correctly hearing what the user said…
Two Channels: Phone vs Browser
A voicebot is only useful if people can actually reach it, and there are two…
Anatomy of a Voicebot
Before any transports, providers or frameworks, you need one clear picture in…